
Pandora First Order Discount: Your Welcome Offer Details
Looking to add a touch of sparkle to your collection or find that perfect gift, all while saving? By joining My Pandora, Pandora’s exclusive rewards programme, new members receive a special welcome gift of 10% off their next jewellery purchase! This is your ideal introduction to a world of personalised benefit, points on every spend, and early access to new arrivals and events. Start enjoying the rewards of being a Pandora insider with this brilliant first-purchase saving.
How to Claim Your Pandora 10% First Order Discount
- Getting your 10% off your next purchase is straightforward and requires you to join the My Pandora rewards programme:
- Join My Pandora: Head over to the official Pandora website and look for the ‘My Pandora’ section (often found in the profile or account area). Click ‘Join Now’ and provide your email address and details to create your account.
- Receive Your Welcome Email: Once you’ve successfully joined, Pandora will send a welcome email to your inbox confirming your membership and the availability of your gift.
- Access Your Welcome Gift: Log into your My Pandora account on the website. Your 10% off welcome gift voucher will be available immediately within your account for online redemption.
Join My Pandora


Receive Your Welcome Email
Access Your Welcome Gift

How to Use Your Pandora Welcome Gift at Checkout
You can redeem your 10% welcome gift for both online orders on the official Pandora website and purchases in a physical Pandora store.
Redeeming Online:
- Add Items to Basket: Browse the official Pandora website and add the eligible jewellery items you wish to purchase to your shopping bag.
- Proceed to Checkout: Go to your shopping bag or the checkout page when you’re ready to complete your order.
- Select Your Welcome Gift: During the checkout process, ensure you are logged into your My Pandora account. You will typically see an option to “select the discount” or apply your active My Pandora benefits. Choose your 10% off Welcome Gift.
- Apply Discount: Make sure the 10% discount is successfully applied to your order total before you proceed to payment.
Redeeming In-Store:
- Visit a participating Pandora store.
- At the till, inform the sales associate that you are a My Pandora member and wish to use your welcome gift.
- You will need to identify yourself using your email address, or by showing the QR or barcode available in your My Pandora account or your newsletters.
- The discount will then be applied to eligible items in your purchase.
Terms & Conditions for the Pandora Welcome Offer
To ensure your 10% discount applies correctly and to understand its full benefits and limitations, please pay close attention to these key terms:
Pandora’s Rights: Pandora reserves the right to make changes to the offer or withdraw the offer at any time.
Full Terms: For comprehensive details, always refer to the full My Pandora membership terms and conditions within your account or on the official Pandora website (e.g., uk.pandora.net/en/conditions-mypandora/conditions-mypandora.html
).
Offer Details: 10% off your next purchase.
Eligibility: This offer is exclusive to new My Pandora members. Your welcome gift will be available in your account on the day your My Pandora account is created.
Where Valid: The 10% Welcome gift can be used both in participating Pandora stores and online on the official Pandora website.
Expiry Date: The Welcome Gift is valid for 30 calendar days from the date of issue.
Single Use: The welcome gift is valid for one transaction only and is single use per My Pandora member. It is non-transferable.
Key Exclusions (Cannot be used on):
Pandora Lab-Grown Diamonds (also referred to as “Diamonds by Pandora” or “Brilliance range”)
Gift Card purchases
Already discounted / sale items
Shipping costs
Gift sets, care kits, jewellery boxes
Cannot Be Combined: The 10% Welcome gift cannot be used in conjunction with other discounts or any other vouchers, promotions, or sales, unless explicitly stated. You may only apply one order discount per purchase.
No Adjustments to Prior Purchases: The discount cannot be applied retrospectively to purchases already made.
No Cash Alternative: The discount has no cash value and cannot be redeemed or exchanged for cash.
Reissue Policy: If an entire online purchase to which the 10% Welcome gift has been applied is returned or cannot be fulfilled, the Welcome gift will typically be reissued with a new 30-day expiration period. However, if the purchase is partially returned or partially fulfilled, the Welcome gift will not be reissued.
Pandora’s Rights: Pandora reserves the right to make changes to the offer or withdraw the offer at any time.
Pandora First Order Discount: Frequently Asked Questions (FAQs)
- Do I have to spend a specific amount to use the 10% off welcome gift? No, there is no minimum spend required to use the 10% off welcome gift. The discount applies to your next purchase of eligible items.
- Can I use this discount on any item at Pandora? The discount applies to most items, but it specifically excludes Pandora Lab-Grown Diamonds, gift card purchases, and already discounted/sale items. It also cannot be used on shipping costs, gift sets, care kits, or jewerly boxes. Always check the full terms in your My Pandora account or welcome email for precise exclusions.
- What if I don’t recieve my welcome email confirming my gift? Check your junk or spam folder first. If it’s still not there after a few hours, log into your My Pandora account directly on the website, as the gift should be available there immediately. If issues persist, contact Pandora customer service.
- Can I use the welcome gift more than once? No, the 10% off welcome gift is single-use only and applies to one transaction per My Pandora member. It is non-transferable.
- Is it free to join My Pandora? Yes, it is completely free to join the My Pandora rewards programme and recieve your welcome discount and other benefits. There are no membership fees.
- What other benefits do I get by joining My Pandora? Beyond the welcome gift, My Pandora members can earn points on purchases, recieve invitations to special events, save jewerly sizes, create wish lists, get birthday treats, and potentially gain early access to sales and new arrivals, depending on your membership tier.
- Can I combine the 10% welcome gift with other offers? Generally, the 10% welcome gift cannot be combined with other order-level discounts, sales, or promotions. However, you may be able to combine it with a “My Pandora product discount” (e.g., 50% off a Jewerly Cleaner Set), but only one order discount can be applied per purchase.
More Ways to Save at Pandora
Beyond your welcome offer, being a My Pandora member means continuous opportunities for savings and exclusive access. Here are ways you might continue to save and benifit:
- Earn Points: Collect points on your purchases both online and in-store, which can later be redeemed towards future purchases (available for Silver and Gold members).
- Tiered Benefits: Progress through Pink, Silver, and Gold membership levels, unlocking increasingly exclusive rewards like enhanced birthday treats and special discounts.
- Exclusive Member Offers: Receive personalized promotions, early access to sales, and unique member-only offers sent directly to your email inbox and available in your My Pandora account.
- Birthday Treats: Get a special birthday discount (10% for Silver, 15% for Gold members) to celebrate your special day.
- Early Access: Enjoy early access to new arrivals, sales, and exclusive product launches.
- Jewellery Care: Silver members often receive 50% off a jewellery cleaning set, with Gold members receiving it for free.
Alternatives to Pandora
If you’re exploring other options for your jewellery and accessory treats or looking for more welcome deals, several other leading brands sometimes offer introductory promotions or loyalty programs:
- Swarovski: Known for their crystal jewellery, Swarovski often has a loyalty program (“Swarovski Club”) that offers welcome discounts, birthday vouchers, and exclusive access to sales or new collections.
- Monica Vinader: A popular demi-fine jewellery brand that frequently offers sign-up discounts for new email subscribers and runs sales.
- Missoma: Another well-known demi-fine jewellery brand, Missoma often provides a welcome discount (e.g., 10% off) for first-time customers who sign up for their newsletter.
- Thomas Sabo: Offers a range of charms, bracelets, and other jewellery, and sometimes has promotions like “buy X charms, get Y free” or welcome offers.
- Accessorize: While broader in accessories, they offer a wide range of fashion jewellery and often have a “Treats Club” loyalty program with perks like welcome discounts, points, and birthday treets for new sign-ups.
- Michael Kors: This fashion brand often provides a 10% off first order discount for new customers who sign up for their email updates or join their KORSVIP loyalty program. They also have seasonal sales and exclusive app offers.